MONDAY 21 FEBRUARY 2011

CONSUMER PROTECTION ACT (CPA)
HOW WILL IT AFFECT US AS BUSINESS TOURISM?

08:00 - 08:30

Tea/coffee/pastries on arrival

08:30 - 08:50

Thembi Kunene, Chief Quality Assurance Officer, Tourism Grading Council of South Africa

08:50 - 09:10

Peter Cumberlege - Hospitality Management Services
CPA as it applies to the tourism and hospitality industry

09:10 - 09:30

William Fullard - Fullard & Mayer Attorneys
A legal perspective

09:30 - 10:00

Facilitated questions & answers - Advocate Louis Nel

TUESDAY 22 FEBRUARY 2011

GREEN - THE ONLY COLOUR FOR BUSINESS TOURISM

08:00 - 08:30

Tea/coffee/pastries on arrival

08:30 - 08:50

Valerie Geen - Director: Climate and Energy, NBI
The Business Case for Greening Business Tourism in the South African and global context
Drawing emerging trends from the Carbon Disclosure Project and the Energy Efficiency Accord

08:50 - 09:10

Joyce DiMascio - Walkley Foundation, Australia
How Australia put sustainability at the centre of its marketing for Business Events. A pragmatic approach to guiding the industry towards embracing a commitment to both environment and community.

09:10 - 09:30

Greg McManus
Heritage, The Environmental Management Company
CASE STUDY:
Greening of the Nedbank Golf Challenge at Sun City

09:30 - 09:40

Justin Hawes - Chair of the Event Greening Forum
Update on the Event Greening Forum

09:40 - 10:00

Facilitated questions & answers - Justin Hawes

These sessions are open to all and there is no charge.

Click here info@saaci.co.zato book your seat and provide the following information:

• Name and Surname
• Company name
• SAACI member - YES NO
• Cellphone number

Please call 011 805 7272 for any queries.